Subscription & Delivery
At Pepilou’s, everything is made by hand—
—using carefully selected ingredients.
To make things easier for you, we offer two ways to receive our products: in-store pickup or home delivery, either as a one-time order or through a subscription.
This page explains how it works and helps you find the solution that best fits your daily life.
In-store pickup in Saint-Prex
In-store pickup is free and available for all of our products.
- Pick up directly at the Pepilou’s store in Saint-Prex
- Ideal for very fresh products
Home delivery in Switzerland
We deliver a selection of our products throughout Switzerland via Swiss Post.
- Home delivery
- Free with purchases of 100 CHF or more
- Items available for shipping only
- Available for one-time purchase or by subscription
Frequently Asked Questions
No later than 12:00 PM on the day before shipment (Monday for Tuesday or Wednesday for Thursday).
Orders placed after this time will be shipped on the next shipping day.
Shipping costs are calculated based on the total weight and are displayed before checkout.
When multiple active subscriptions with shipping are in place, orders are combined whenever possible to minimize shipping costs.
Shipping costs are:
- 12 CHF for packages weighing 0 to 2 kg
- 15 CHF for packages weighing 2 to 10 kg
- 24 CHF for packages weighing 10 to 30 kg
Subscriptions are available on the following schedules:
weekly, biweekly, or monthly.
If you’d like to receive the same product more than once a week, simply create several separate subscriptions and select the desired delivery or pickup day for each one (for example, one delivery on Tuesday and another on Thursday).
Each subscription remains separate and can be modified, paused, or canceled at any time through your account dashboard.
A Pepilou’s subscription gives you access to several benefits:
- A great deal, with a discount of nearly 10% on sourdough bread
- Priority based on availability, even when certain products are in high demand
- Great flexibility, with the option to modify, pause, or cancel your subscription at any time from your account
- Less mental stress and much more peace of mind in your daily life
No. They are baked the very morning they are shipped, then carefully packaged to ensure they stay fresh all the way to your home.
Yes, they freeze very well once sliced. It’s a great way to save on shipping costs by combining several loaves into a single shipment.
Yes, you can do this at any time through your customer account. You can change your subscription, pause it, or cancel it.
This is listed directly on the product page. For now, only bread, madeleines, and mini muffins are available for your subscription.
No, there’s no commitment. You’re free to start, change, or cancel your subscription whenever you like.
Yes, you can easily pause one or more deliveries from your customer account without canceling your subscription.
Yes. For example, you can receive a plain loaf every week and a walnut loaf every month.
Payment is automatically charged for each shipment using the payment method you selected during your first purchase.
Yes. As a subscriber, you have priority access to available quantities. In the unlikely event of a stockout, we will contact you personally.
